With service centers nationwide and our 24-hour emergency parts guarantee, Kaeser customers can rely on the best after-sales support in the industry.
From global corporations to intelligent trades businesses; from food production to aerospace: Our customers benefit day in, day out, from the quality, safety, and cost efficiency that a Kaeser compressed air supply brings.
Learn about our development from a machine shop to one of the world's most successful manufacturers of compressed air systems.
We ensure process quality by statistical analysis of our data and the subsequent implementation of corrective and preventive actions.
The measurement, analysis, and improvement process category summarizes processes by which we check product quality, ensure and constantly improve the quality of our internal processes, and measure customer satisfaction and finally how we monitor, measure and analyze our energy policy at scheduled time periods.
We ensure product quality by planning the necessary inspections according to defined criteria, by inspecting the produced components, assemblies, and complete machines in accordance with inspection instructions and, last but not least, by removing defective products from the production flow for further examination of the nonconformity.
Finally, the corporate process Assessment of Customer Satisfaction explains how we review customer complaints and product observation and create and analyze customer surveys.