KAESER is committed to providing the best sales, installation and after-sales service in the industry through our factory-trained, national distribution network. We have implemented the Kaeser Factory Certified Training (KFaCT) program to ensure the highest standards in local service.
KFaCT incorporates information on system basics, air system installation, maintenance, troubleshooting and clean air treatment.
Kaeser technicians' expertise is not limited to Kaeser equipment. Our training program was developed in conjunction with standards from the Department of Energy, the Compressed Air Challenge and the Compressed Air and Gas Institute. The program also includes non-Kaeser training materials to give technicians a quality, unbiased education. No matter what system is installed in your facility, your authorized Kaeser representative will be fully prepared to meet your service needs.
Kaeser service vans are stocked with critical service parts to ensure that we can get you up and running on the first visit. Each vehicle's inventory is adjusted monthly based on the equipment installed in the local area. With these mobile warehouses, our first time fix rate is 85% or more. If additional parts are required, one of our advanced logistics centers will ship them promptly. Our extensive inventory allows us to meet our 24-hour emergency breakdown response guarantee