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Privacy and Data Policy

 

Updated February 13, 2015

1. INTRODUCTION

Purpose. The purpose of this Privacy Policy is to describe how Kaeser Compressors, Inc. (“Kaeser”) collects, uses and shares information about you through our United States online interfaces (e.g., websites and mobile applications) owned and controlled by us, including us.kaeser.com (collectively referred to herein as the “Site”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel to Contact Us by using this link or as described at the end of the Policy.

Our Privacy Policy explains:

  • Information We Collect and Why We Collect It
  • How We Use and Share Your Information
  • Access to Your Information and Choices
  • Security of Your Information
  • Changes to Our Privacy Policy
  • Questions and How to Contact Us

Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the Site, and certain Kaeser affiliated sites accessible through our Site, such as www.kaeserdata.com. Users can purchase Kaeser promotional apparel online through our apparel store, which is operated by Cintas Corporation, our authorized service provider. For information about the personal information Cintas collects and how it uses and shares your personal information, please refer to Cintas’ Privacy Policy.

Some of our affiliated sites, such as our country specific sites for jurisdictions outside of the United States, are governed by their own separate privacy policies. Our Site also contains links to third party sites that are not owned or controlled by Kaeser. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.

Terms of Use. Please note that your use of our Site is also subject to our Terms of Use.

2. INFORMATION WE COLLECT AND WHY WE COLLECT IT

Information You Provide To Us.

Types of personal information we collect when you provide it to us include:

  • Name 
  • Address
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Information We Collect Automatically.

We collect certain general information automatically as you use our Site, such as

  • IP address
  • Browser type
  • Computer or device type
  • Unique device identifiers
  • Operating system version
  • The website from where you navigated to our Site
  • Time and date of using our Site
  • The pages on our Site that you view
  • The name of your Internet service provider (ISP)
  • General Location / Geolocation information

Information Collected Through Google Analytics.

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information regarding Google Analytics please visit Google's website and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

Information Collected Through Siteimprove Analytics.

This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove GmbH. Siteimprove Analytics uses “cookies”, which are text files placed on your computer, to enable analysis of website use. Information regarding your visit to this website (including the encrypted IP address of the user) generated by cookies is transmitted to a Siteimprove server in Denmark where it is then stored. Siteimprove uses this information to analyse website use and to create reports regarding website activity for the site owner. Siteimprove does not disclose this information to third parties. IP addresses are irreversibly anonymized before any collected data become visible in Siteimprove Analytics. You may prevent the use of cookies by selecting the appropriate settings in your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Siteimprove in the manner and for the purposes set out above. You can prevent your data from being collected and used by Siteimprove Analytics by clicking on the following link. An opt-out cookie will be installed to prevent future collection of your data when visiting this website. Disable Siteimprove Analytics

Information Collected Through Cookies and Similar Technologies.

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences and tracking user trends.

No Information from Children under Age 13.

 If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or email us at customer.us@kaeser.com.

3. HOW WE USE AND SHARE YOUR INFORMATION

To Provide Products, Services, and Information. As described above, we collect information from you so that we can provide information that you request from us. We may send you information about our products and services, and new offerings.

We may use third parties to help host our Site, send out email updates about the Site, provide marketing and advertising services for us, and to remove repetitive information from our user lists. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.

Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Kaeser if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
  • Enforce applicable Terms of Use, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Kaeser, our users, customers or the public as required or permitted by law.

4. ACCESS TO YOUR INFORMATION AND CHOICES

You can access and update certain personal information through our Contact Us page or by emailing us at customer.us@kaeser.com.

5. SECURITY OF YOUR INFORMATION

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

6. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

7. QUESTIONS AND HOW CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please visit our Contact Us page or email us at customer.us@kaeser.com. Our U.S. postal address is:

Kaeser Compressors, Inc.
PO Box 946
Fredericksburg, VA 22404-0946

This website is a telemedia service. As a telemedia service provider in accordance with § 13 Para. 1 of the German Telemedia Act (TMG) we are obliged to inform website visitors regarding the type, scope and purpose of the collection, use and transfer of personal data at the start of the usage process.

Protecting your privacy when processing personal data and safeguarding all commercial data is important to us. When you visit our website, we treat the collected personal data as confidential and, of course, in accordance with statutory regulations.

Collecting and processing data

When you visit our web pages, our web server saves the IP address of your Internet Service Provider by default. We also register the web page from which you arrived at our page, the date and duration of your visit and the type of Internet browser and operating system you are using. We use this data for statistical purposes, to diagnose server problems and to improve our Internet service.

This website uses Google Analytics

Google Analytics – a web analytics service from Google Inc. ("Google") – uses what are known as cookies, that is, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website (including your IP address, which is, however, anonymised before being saved using the "anonymizeIp" method so that it can no longer be traced back to you) is transferred to a Google server in the USA and saved there.

Google will use this information to evaluate your use of the website, compile reports about website activities for the website operator and provide further services relating to the use of the website and the Internet. Google may also forward this information to third parties insofar as this is prescribed by law or if said third parties are to process the data on behalf of Google. Google will under no circumstances associate your IP address with other Google data.

You can block the installation of cookies by making the relevant setting in your browser software; however, be advised that if you do this, you may not have full access to all of the functions on this website.

In using this website, you give your consent to the data collected about you being processed by Google in the aforementioned manner and for the aforementioned purpose.
You can withdraw your consent to the collection of data by Google Analytics with future effect by installing a deactivation add-on (http://tools.google.com/dlpage/gaoptout?hl=de) for your browser.

You can block the data capture by Google Analytics by clicking on the following link. An opt-out cookie is set that blocks the future recording of your data when you visit this website:

Deactivating Google Analytics

Use of Siteimprove Analytics

This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove GmbH. Siteimprove Analytics uses “cookies”, which are text files placed on your computer, to enable analysis of website use. Information regarding your visit to this website (including the encrypted IP address of the user) generated by cookies is transmitted to a Siteimprove server in Denmark where it is then stored. Siteimprove uses this information to analyse website use and to create reports regarding website activity for the site owner. Siteimprove does not disclose this information to third parties. IP addresses are irreversibly anonymised before any collected data become visible in Siteimprove Analytics. You may prevent the use of cookies by selecting the appropriate settings in your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Siteimprove in the manner and for the purposes set out above. You can prevent your data from being collected and used by Siteimprove Analytics by clicking on the following link. An opt-out cookie will be installed to prevent future collection of your data when visiting this website.

Disable Siteimprove Analytics

Use of Google reCaptcha

To protect its orders via internet form, the Kaeser Kompressoren SE uses the Google Inc. (Google) reCAPTCHA service. The query is used to distinguish whether input is made by a human or by abusive automated, machine processing. The query includes the sending of the IP address, and any other data that may be required by Google for the reCAPTCHA service, to Google. For this purpose, your input will be transmitted to Google and used there. By using reCaptcha, you agree that the recognition you provide will be used for the digitalisation of old texts and works. If IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other states party to this agreement via the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data from Google. This data is subject to the deviating data protection policies of Google.

For further information regarding Google's data protection and privacy policies, please visit: https://www.google.com/intl/de/policies/privacy/.

Use of Google Maps

This website uses the "Google Maps API" from Google Inc. (Google) for the visual presentation of maps. When using Google Maps, Google also collects, processes and uses data regarding the use of map features by visitors to the Websites. The terms of service for Google Maps can be found in Google Maps Terms of Service. For further information regarding Google's data protection and privacy policies, please visit: https://www.google.com/intl/de/policies/privacy/.

Use and forwarding of personal data

For some services and information on our website (e.g. online applications, registration for newsletters or seminars, use of contact form), we need to obtain certain personal data from you such as your name, address or e-mail address. We only collect such data if it is necessary to process your request. Your inquiries and the data and information contained therein will be forwarded internally to company employees or companies commissioned by us (e.g. trading partners) to assist us in processing your request. Your personal data is not passed on to other third parties. Sale or rental of data is excluded.

We store personal data to a limited extent for support and marketing purposes, in so far as legal regulations allow. You can refuse the use and storage of your data at any time at kundendaten.deutschland@kaeser.com

As Kaeser Kompressoren SE is a global company, it may be necessary for better processing of your case that your personal data are forwarded to local subsidiaries or sales partners whose head office is outside of the European Economic Community. Your personal data will not be forwarded to other third parties, unless we are obliged to do so under statutory regulations or under a court order.

Security

We use technical and organisational security measures to protect your data against manipulation, loss, destruction and access by unauthorised persons.

Links to external websites

Our web pages include links to third-party websites. Please note that we have no influence on the contents and data security of external websites and the owners of these websites.

Right to information and other rights

Your consent to the collection and use of your personal data will be logged accordingly.

Upon request, we will gladly let you know whether and what personal data are stored on our system. Incorrect data will be corrected upon your corresponding notification. Furthermore, you have the right to revoke at any time your consent to the use of your data with future effect.

Data Protection Officer:

Frank Hofmann
E-mail: Dataprotection@kaeser.com

Regional authority responsible for data protection:

Bayerisches Landesamt für Datenschutzaufsicht
Promenade 27
91522 Ansbach

Postanschrift
Postfach 606
91511 Ansbach

 
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Privacy Policy, Kaeser Compressors, Inc., info.usa@kaeser.com